Support Hub

NationRemit is an international financial services provider authorised and regulated by the UK Financial Conduct Authority (FCA). We provide a simple, fair, and convenient way to send money to an increasing number of nations across the world.

We are authorised and regulated by the Financial Conduct Authority (FCA) under the Payment Service Regulations 2017 and Electronic Money Regulations 2011. Registration number: 929794. The vast majority of transactions on our platform are paid out in less than an hour — so the money will leave your bank account and be sent to your recipient very quickly. In all cases, your money is most certainly safe with us!

We’re very serious about the safety of your personal data and how we keep it. We are GDPR compliant and use modern security technology to ensure communication between your browser and NationRemit is encrypted (SSL). We will never share your personal information with 3rd parties.

We’ve created a simple money transfer platform on your smartphone. Download the NationRemit app, sign up with fast verification, add a recipient, and complete your transfer — all in minutes.

At NationRemit, we understand every penny saved means a penny more for your loved ones, so providing clear and transparent low fees and charges are at the heart of our business model. You can use our calculator which will display fees and exchange rates before sending; only finish the transaction when you are happy.

Our exchange rates are based on commercially available interbank rates plus a small margin. Rates are updated throughout the day to remain competitive. The rate shown in the calculator is indicative — your final rate is confirmed when you complete a transfer in the NationRemit app.

Delivery speed depends on the destination country and payout method chosen. Mobile wallet transfers are typically the fastest, often arriving within minutes. Bank transfers and cash pick-up times vary by destination.

The calculator provides a close estimate of your transfer cost based on current rates. The final amount is confirmed in the NationRemit app at the time of your transaction, as rates may fluctuate between checking and sending.